Affiliated Physicians' approach to billing and collection centers on financial counseling for those patients who are not able to pay at the time of service. Payment on accounts (or commitments to pay) while the patient is in the physician's offics reduces the time spent in the collection process. Therefore, we will maintain a close working relationship with the physician's office staff. Our Patient Account Representative are assigned no other duties to interfere with their daily follow-up of insurance and patient account payments due your practice.

Billing and Collections Services include:

• Review of practice and financial policy and procedure.
  
• Financial Counseling - staff training and evaluation.
  
• Filing Primary insurance twice a week (electronically).
  
• Filing secondary insurance twice a week (hard copy).
  
• Reviewing insurance payments to insure correct reimbursement.
  
• A telephone follow-up on all insurance claims 30 days or more past due.
  
• Filing and storage of EOB's for future reference.
  
• Sending monthly statements to patients (electronically).
  
• Sending delinquent notices on accounts 60 days or more past due.
  
• Telephone follow-up on all patient accounts 75 days or more past due.
  
• Physician referral for disposition of patient accounts 90 days or more past due.
  
• Weekly and/or monthly reports detailing charge, receipts and adjustments. Manage care contact negotiation